Frequently Asked Questions
To help you plan your perfect Smoky Mountain getaway, we’ve gathered answers to the questions we hear most often. If you don't see what you're looking for, feel free to reach out to us directly!
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We offer a "Seamless Stay" experience. We coordinate with your cabin management company to ensure your gear is delivered and set up inside your cabin before you arrive. When you check out, simply leave the items where you found them, and we’ll handle the rest.
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Yes. If you prefer to be there when we drop off and set up, or when we pick the items up, we can arrange that. It must be done between the hours of 8 am and 6 pm.
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We do deliver and pick up on weekends and some holidays. We do not deliver or set up on 4th of July, Thanksgiving, Christmas Eve, or Christmas Day.
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We primarily serve Bryson City and the surrounding Great Smoky Mountains area. If you are staying slightly outside this range, please contact us to see if we can accommodate your location.
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Absolutely. As long as the items are available, we can add to or modify your order up to 48 hours before your check-in date.